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Privacy Policy

1. Data Controller

Fillip Holdings Limited (“Fillip”, “we”, “our” or “us”) is the data controller responsible for the processing of your personal data collected through the Site.

2. Personal Data We Collect

We may collect:

  • Identification Data: Name, email, phone number, job title, company.

  • Technical Data: IP address, browser type, device type, operating system, and usage data.

  • Cookies and Tracking Data: Information collected via cookies or similar technologies (see Section 8).

3. Purpose of Processing

In compliance with the LFPDPPP and GDPR, we process your personal data for the following purposes:

  • To respond to your inquiries or requests.

  • To provide information about our services.

  • To improve our Site and user experience.

  • To send newsletters or marketing communications (with your explicit consent).

  • To comply with legal obligations.

4. Legal Basis for Processing (GDPR)

Processing is based on:

  • Your consent.

  • Our legitimate interests.

  • Compliance with legal obligations.

5. Data Transfers and Recipients

We do not sell your personal data. We may share it with:

  • Third-party service providers under contractual obligations.

  • Affiliates and subsidiaries.

  • Competent authorities, where legally required.

If data is transferred outside Mexico or the European Economic Area, we implement safeguards such as Standard Contractual Clauses or equivalent mechanisms.

6. Data Subject Rights (LFPDPPP & GDPR)

You may exercise your ARCO Rights under LFPDPPP (Access, Rectification, Cancellation, and Opposition) and your GDPR rights (access, rectification, erasure, restriction, portability, objection) by contacting us at: [privacy email]. Requests must meet the legal requirements for verification of identity.

7. Data Retention

We retain personal data only as long as necessary for the purposes stated or as required by applicable law.

8. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience and analyze traffic. You may disable cookies through your browser settings; however, certain features may not function properly.

9. Security Measures

We apply physical, technical, and administrative measures to safeguard your personal data from unauthorized access, loss, alteration, or disclosure.

10. Complaints and Supervisory Authorities

In Mexico, you may file a complaint with the Instituto Nacional de Transparencia, Acceso a la Información y Protección de Datos Personales (INAI). In the EU, you may contact your local data protection authority.

11. Updates to This Policy

We may modify this Privacy Policy at any time. Updates will be posted on this page with a new effective date. Continued use of the Site after changes constitutes acceptance.

12. Contact Information

Fillip Holdings Limited
C. Calderón de la Barca 22, Polanco, Polanco III Secc, Miguel Hidalgo, 11540 Ciudad de México, México.
Email: hello@fillip.com

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